Begin by completing our online Return Form available here. Once submitted, you’ll be able to download your prepaid return label, which includes the correct return address.
Please remember to include your Exchange Return Form [ERF], which was provided with your original order. This form must be filled out, signed, and included inside your return parcel to ensure smooth processing.
Returns guide
Australia & New Zealand
What is your return address?
Mechelle Fox
Customer undercareUpdated 23/08/2025
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