Returns guide
Australia & New Zealand

If I Buy Something on Sale, Can I Return It for a Refund?

Mechelle Fox
Mechelle Fox
Customer undercare
Updated 14/02/2026

Items purchased on sale can be returned for exchange or store credit only.

• Exchanges are 100% free both ways
• We cover the return postage and the postage to send your replacement back to you

For full return conditions, please read more here.


Important:
This policy applies to change of mind returns only and does not limit your rights under Australian Consumer Law. If your item is faulty, not as described, or does not meet consumer guarantees, you are entitled to an appropriate remedy.

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